ZinXan FAQ

Question 1

What is ZinXan?

Accepted Answer

ZinXan is a multi-model AI app for chat, files, voice, automations, and integrations in one place.

Question 2

Can I try ZinXan before signing up?

Accepted Answer

Yes. Guests get 10 free messages, no signup. Add an account later if you want saved history, more models, and workspace tools.

Question 3

Is ZinXan a ChatGPT or Claude alternative?

Accepted Answer

Yes. ZinXan is designed as a multi-model alternative where you can access multiple AI models in one workspace instead of being locked into a single assistant.

Question 4

What changes after I create an account?

Accepted Answer

Your conversations persist, more models become available, and you unlock settings, file management, integrations, and team workflows. Free accounts get a monthly usage budget of $0.50 to $1.50 depending on traffic.

Question 5

What plans are available?

Accepted Answer

There are four tiers: Guest (10 free messages, no account needed), Free (up to $1.50/month usage budget), Pro ($11.99/month with $10 usage budget), and Max ($79.99/month with $75 usage budget and access to premium models like Opus). Teams are $19.99/seat/month.

Question 6

Does every user get every model?

Accepted Answer

No. It depends on your plan. Guests use one model, free accounts get the standard lineup, and paid tiers add heavier options. Opus and similar models sit on Max.

Question 7

Are there usage limits?

Accepted Answer

Yes. Each plan has a monthly usage budget: free accounts get $0.50 to $1.50 (varies by traffic), Pro gets $10, and Max gets $75. A weekly cap stops you from burning the whole budget in one go, and up to 25% of what you do not use rolls to the next month.

Question 8

Can guests use all search features?

Accepted Answer

No. Some search, file management, and retrieval features are limited to signed-in users.

Question 9

Where is ZinXan-hosted data stored?

Accepted Answer

Core ZinXan application and account data is hosted in Nuremberg, Germany.

Question 10

Does ZinXan support temporary chats?

Accepted Answer

Yes. Temporary chats are supported and stay separate from your long-term account history.

Question 11

Are my messages encrypted?

Accepted Answer

Conversations and messages are fully encrypted at rest, including conversation titles, and ZinXan no longer indexes plaintext chat transcripts for search. Memories use a stricter bounded-access model instead of full transcript indexing: sensitive memory payloads are encrypted in storage, but they are not fully inaccessible because the AI still needs limited server-side recall to use the memories you keep.

Question 12

When I use external AI models, where is my data processed?

Accepted Answer

Prompts and related content go to each provider’s API. They may process or store data outside Europe, including in the United States. OpenAI’s stack for ChatGPT-style models often runs on US infrastructure. Read each provider’s policy for the models you use.

Question 13

How are files handled?

Accepted Answer

Files and images are stored securely using Cloudflare (including object storage and delivery as configured for the product). They can be organised with AI-powered descriptions and categories. You control whether AI file descriptions are enabled through consent settings in your account.

Question 14

Where can I read the formal legal terms?

Accepted Answer

Use the Terms of Service and Privacy Policy pages for the official legal and privacy language.

Frequently asked questions

Guest-friendly

Privacy controls

Beyond chat

FAQ

Getting started

Pricing and limits

Data handling

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